Shipping Method |
Estimated Delivery Time |
Costs |
Economy Shipping |
4-10 Business Days |
Free |
Standard Shipping |
3-6 Business Days |
C$5.99 |
* Shipping charges for your order will be calculated and displayed at checkout.
* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping addresses, weekends/holidays, etc.
We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.
Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available on your "Order Details" page.
The products can be delivered to most areas in Canada except regions where zip codes start with X or Y.
We are sorry that the international shipping service is not supported for the time being.
We work with Canada Post, FedEx and UPS to make sure your order will arrive on time.
Note: We don't accept requests to specify a certain carrier to deliver the package.
The package will be shipped from one of our Canada warehouses closest to your location.
* If you have any questions, you can contact our customer via LiveChat or email to service@waterdropfilter.com, we will reply to you as soon as possible!
Thanks for shopping at Waterdrop. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
If you wish to cancel an order, please contact our customer service team
If you contact us within 24 hours of purchase:
We can cancel the order for you at no additional cost. The cancellation may take up to 3 days, thank you for your patience and understanding.
If the package is already shipped, we will issue a prepaid label and return your payment AFTER we have received the package from you.
If you contact us after 24 hours of purchase:
You need to bear the return fee if the package is already shipped (depends on our system, not the order status).
The product has to be damage-free, packed in the packaging we sent to you, and with the original receipt of the purchase.
We will return your payment AFTER we have received the package from you.
There are times when we may not have the product(s) that you choose in stock or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you do not have to worry unnecessarily about your order.
We accept return reasons including Defective, no longer needed, change your mind, not as described, etc.
If you want to return the item without any quality issue, you need to bear the return fee yourself and pay 20% of the original order as a restocking fee. We will cover the return postage for return requests regarding the quality issue.
Once you received a damaged / incorrect item and you want to file a claim, please email service@waterdropfilter.com together with your order information and the picture of the damaged / incorrect product. We are eager to help.
If you would like to return a product, please contact the customer service team BEFORE return a product, we will reply to you with return tips within 24 hours.
Note: Please do not return the package to the sender’s address without getting confirmation from our customer service team.
Email: service@waterdropfilter.com
We offer a 30-day return guarantee. Warranty will begin from the date the product is received. If a product grows defective during the warranty period due to a quality issue rather than your own breakage or misuse, we can accept a return, provide free repair service, or issue a new replacement.
After receiving your request or your packages, it may take up 1-3 business days to refund your money. (Unfortunately, due to current situations and the COVID-19, your refund may require an additional 1-2 days to process. Thank you for your patience and understanding.)
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WD-G2-UM-V002-
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Key Feature
Model number
WD-G2P600-W
Item weight
20.94 pounds
Materials
1. System cover: BPA-free plastic
2. Faucet: metal
3. MRO filter: reverse osmosis membrane & sediment PP membrane & activated carbon block & PET pleated membrane
4. CF filter: sediment PP membrane & activated carbon block
Power cord length
59 inches
Product dimensions
17.3×5.9×13.9 inches
Feed water pressure
14.5-87 psi / 0.1-0.6 Mpa
Indoor or outdoor use
Indoor use only
Components Included
System cover,brushed nickel faucet, feed water adapter, MRO filter, CF filter, PE tubing*3 ( 60" ), drain saddle, lock clip, teflon tape, main power cable ( 59" )
Wall plug
Yes
Usage conditions
Ice machines, Faucets, Aquariums, RVs, Well water
*If you use well water as the source, please ensure that the feed water is pre-filtered.
An electrical outlet is required to operate the RO system.
G3 RO Filtration System |
G2 RO Filtration System |
G2P600 RO Filtration System |
|
| Installation | √ | √ | √ |
|---|---|---|---|
| Beneficial Minerals | × | × | × |
| Flow Rate | 400 GPD | 400 GPD | 600 GPD |
| Pure to Drain Rate | 1:1 | 1:1 | 2:1 |
| Faucet | Smart faucet | Ordinary faucet | Ordinary faucet |
| Display | Filter lifespan & TDS | Filter lifespan | Filter lifespan |
| Self-clean | √ | × | × |
| Holiday mode | √ | × | × |
| Electricity Required | √ | √ | √ |
| RO Membrane | DOW | TORAY | TORAY |
| Filter Cartridges |
WD-G3-N1CF WD-G3-N2RO WD-G3-N3CB |
WD-G2CF WD-G2MRO |
WD-G2CF WD-G2P6MRO |
| Noise | 65db | 55db | 55db |
| Filter Lifespan | CF-6 Mths CB-12 Mths RO-24 Mths |
CF-12 Mths MRO-24 Mths |
CF-12 Mths P6MRO-24 Mths |
| Dimensions(inch) | 18.11*5.67*17.72 | 17.32*5.91*13.9 | 17.32*5.91*13.9 |
WD-G2CF |
WD-G2P6MRO |
|
| Filtration Media | Sediment PP membrane and activated carbon block | Sediment PP membrane, 0.0001-micron high-precision reverse osmosis membrane, activated carbon block, and PET pleated membrane |
|---|---|---|
| Filter life | 12 months or 1,100 gallons | 24 months or 3,300 gallons |
| Size (diameter * height) | 4.9” * 8.1” | 4.9” * 15” |
| Compatible model | WD-G2P600-W/WD-G2-W/WD-G2-B/WD-G2MNR-W | WD-G2P600-W |
CanadaI installed it and thought there was a problem. I called tech support and they walked me through some troubleshooting and it worked. I feel ****** because there was no problem. When I plugged it in, I plugged it into the garbage disposal outlet. Guess what, there is no power until you turn on the switch! I moved it to the dishwasher plug and works great. The water tastes great and from what I can hear in the drain, the waste water is minimal.
CanadaAmazing results with the quality of water. I am getting a TDS of 15 from the new faucet, my sink tap was about 70. I am adding a water drop mineralizer to the system this week. This system G2P600 with the little mini pressure tank from water drop powers three water faucets and two refrigerators w/ ice makers no problem. I also added the UV LED sanitizing light...what a great invention! I really like that you get a 2:1 ratio on the backwash so you're not wasting a ton of water. This really is great system, I have had it for a couple of months now. It has saved my back and wallet from many trip s to Costco to buy heavy cases of water. When I drink water from restaurants now, I can barley stand it compared to my home system...its drastically better than public or even bottled water.....all in I have about $650-ish in the system with all supplies and it's worth every penny.
CanadaThis RO system has been great. My bf installed it within 15 minutes, it was super easy. He has the traditional RO system at his house but he was impressed at how easy this install was and how it barely takes up space under the sink. The fill speed is quick and it's nice that the water doesn't get warm/room temp from sitting in a reservoir tank.
CanadaFirst off, I needed to buy a 1" drill bit to make a new hole in my counter. The description made that clear, so I was able to get it delivered on the same day as this unit. Drilling the hole was pretty easy. Installation of this was really easy too. I bought the mineral filter separately to add into the system. That was an easy install too. I installed this system under my sink, where I have a recirculating pump installed to help get hot water without wasting it. Working everything in with existing plumbing was simple. Fortunately, when I run the water circulating-- it isn't back-feeding with the R/O system, and isn't kicking on the pump. My source water was measuring 513 TDS. After a simple filter at the fridge, it came down to 510 TDS. A Brita filter brings it to 509 TDS. Our water here (non-well water), is SUPER high in calcium. With this R/O + remineralisation filter, the water is coming out at 37 TDS. Purified 5 gallon bottles of water we were getting come up at 19 TDS. That is an amazing difference, and absolutely worth the money. I already cancelled our ReadyRefresh delivery service. I highly recommend the remineralisation filter if you will be using this for drinking water long term-- as far as I know, it's not healthy to drink ultra purified water long term. The water off this system tastes like the Nestle purified water we'd been getting delivered. Very happy. It was also nice they included just enough "extra" clips to lock in the hosing. The mineral filter didn't include any. I suspect the extra clips were in case customers break them while installing, but after installing everything plus the separate mineral filter, I ended up with one extra large and one small locking clip.
CanadaThat’s a lot of total dissolved solids removed. Easy to install too. Curious how long it’ll last- we shall see.
