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Waterdrop RO system | Traditional RO system | |
---|---|---|
Tankless design | ✔ | ✖ |
Flow rate | 400GPD | 50GPD |
Smart leakage protector | ✔ | ✖ |
3s filter change time | ✔ | ✖ |
Drain ratio | 1 : 1 | 1 : 3 |
Real-time Water Quality Display | ✔ | ✖ |
Shipping Method |
Estimated Delivery Time |
Costs |
Economy Shipping |
4-10 Business Days |
Free |
Standard Shipping |
3-6 Business Days |
C$5.99 |
* Shipping charges for your order will be calculated and displayed at checkout.
* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping addresses, weekends/holidays, etc.
We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.
Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available on your "Order Details" page.
The products can be delivered to most areas in Canada except regions where zip codes start with X or Y.
We are sorry that the international shipping service is not supported for the time being.
We work with Canada Post, FedEx and UPS to make sure your order will arrive on time.
Note: We don't accept requests to specify a certain carrier to deliver the package.
The package will be shipped from one of our Canada warehouses closest to your location.
* If you have any questions, you can contact our customer via LiveChat or email to service@waterdropfilter.com, we will reply to you as soon as possible!
Thanks for shopping at Waterdrop. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
If you wish to cancel an order, please contact our customer service team
If you contact us within 24 hours of purchase:
We can cancel the order for you at no additional cost. The cancellation may take up to 3 days, thank you for your patience and understanding.
If the package is already shipped, we will issue a prepaid label and return your payment AFTER we have received the package from you.
If you contact us after 24 hours of purchase:
You need to bear the return fee if the package is already shipped (depends on our system, not the order status).
The product has to be damage-free, packed in the packaging we sent to you, and with the original receipt of the purchase.
We will return your payment AFTER we have received the package from you.
There are times when we may not have the product(s) that you choose in stock or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you do not have to worry unnecessarily about your order.
We accept return reasons including Defective, no longer needed, change your mind, not as described, etc.
If you want to return the item without any quality issue, you need to bear the return fee yourself and pay 20% of the original order as a restocking fee. We will cover the return postage for return requests regarding the quality issue.
Once you received a damaged / incorrect item and you want to file a claim, please email service@waterdropfilter.com together with your order information and the picture of the damaged / incorrect product. We are eager to help.
If you would like to return a product, please contact the customer service team BEFORE return a product, we will reply to you with return tips within 24 hours.
Note: Please do not return the package to the sender’s address without getting confirmation from our customer service team.
Email: service@waterdropfilter.com
We offer a 30-day return guarantee. Warranty will begin from the date the product is received. If a product grows defective during the warranty period due to a quality issue rather than your own breakage or misuse, we can accept a return, provide free repair service, or issue a new replacement.
After receiving your request or your packages, it may take up 1-3 business days to refund your money. (Unfortunately, due to current situations and the COVID-19, your refund may require an additional 1-2 days to process. Thank you for your patience and understanding.)
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Key Feature
Model number
WD-G3-W
Certification
NSF 58 & 372
Materials
System cover: BPA-free plastic
Faucet: metal + LED indicator light
RO filter: reverse osmosis membrane
CB filter: carbon block
CF filter: PP cotton & carbon block
Power cord length
90 inches
Product dimensions
18.11 x 5.67 x 17.73 inches
Item weight
15.44 pounds
Color
White
Faucet
Brushed nickel faucet
Remineral RO Faucet
Brushed nickel
Included components
System cover, brushed nickel faucet faucet, RO filter, CF filter, CB filter, PE pipes *3 ( 60" ), T-fitting, drain saddle, lock clips, power adapter (Main power cable 90", faucet's power cable 59")
Flow rate
0.28 gallon per minute (GPM), 400 gallons per day (GPD)
Indoor or outdoor use
Indoor use only
Wall plug
Yes
Usage conditions
Ice machines, Faucets, Aquariums, RVs
An electrical outlet is required to operate the RO system.
Reduction substances
TDS, chlorine, taste and odor, chloramine, scale, turbidity
Carcinogens: chromium (hexavalent), chromium (trivalent), cadmium and cadmium compounds, ferric oxide
Heavy metals: lead, mercury, barium, copper, radium 226/228, aluminum
Microorganic contaminant: cyst
Inorganic pollutants: arsenic and inorganic arsenic compounds, fluoride
Organic pollutants: asbestos, benzene, formaldehyde, nitrite bisphenol A, trichloromethane, chlordane, PFOA & PFOS, and more
Waterdrop RO system | Traditional RO system | |
---|---|---|
Tankless design | ✔ | ✖ |
Flow rate | 400GPD | 50GPD |
Smart leakage protector | ✔ | ✖ |
3s filter change time | ✔ | ✖ |
Drain ratio | 1 : 1 | 1 : 3 |
Real-time Water Quality Display | ✔ | ✖ |
![]() WD-G3-N1CF |
![]() WD-G3-N2RO |
![]() WD-G3-N3CB |
|
Filtration Media | PP Cotton and Cotton Block | Reverse Osmosis Membrane | Activated Carbon Block |
---|---|---|---|
Filter Lifespan | 6 months or 550 gallons | 24 months or 2,200 gallons | 12 months or 1,100 gallons |
Size (Diameter * Height) | 3.3"*12.1" | 4.3"*15" | 2.6"*12.1" |
Compatible Model | WD-G3-W | WD-G3-W | WD-G3-W |
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I was searching a lot for a good RO water purifier which is tankless, as I don't have much space under my sink. Went through so many products, reviews, customer feedbacks, complaints, online blogs etc. And finally I rounded off on this one, as most of the online blogs rated waterdrop as one of the top models. Not just one website but many. So I went ahead with this. You could easily do the installation all by yourself and it's breeze. Just that you need to have the proper tools handy. After installtion, we really felt the taste difference. We used to use refrigerator filter and the Brita. Brita was better compared to refrigerator one, but the issue of manually filling it up was a little hectic, and that too with kids at home you might miss it most of the times, and will realize once you come to drink some water. We really loved this product, and the water now taste good. It has the light indication on the faucet for the filter status. So you don't need to worry of opening the sink door and check for each. Only thing to be made sure is that it needs an always on power point under the sink. Most of the insinkerators would be connected via a switch. Mine also had the same issue. So I had to rewire one of the points in the power outlet to make it always hot, so that we could connect the water filter. Get an electrician to get that done, if you are not that confident. Since it's tankless there would be a slight pumping sound when you open the faucet to get water. Just like the sound of a working refrigerator. Not at all annoying. Overall the product is running good and definitely recommended.
Highly recommend.! We have personally purchased 3 of these units for various locations and collectively our family owns 4 units. Obviously we are very happy with this product. Easy to install, excellent directions, and over all exceptional quality. Recently we had an issue with one of the units and contacted the Waterdrop customer service. They were amazing... Quick responses to emails and step by step directions on how to troubleshoot the problem. Once the issue was determined, they immediately sent out replacement parts and all is great again.
We have hard water where we live & this system came recommended by our plumber because it does not leak like other brands, the filters are EASY to change and the device will tell me when it's getting close to needing a filter change. Easy to order replacement filters here on Amazon. It also will tell me when a filter is OVERDUE for a change. There are 3 filters in the system. Love having clean, flavorless water right at my kitchen tap! The digital display is cool~ not necessary but a nice feature. I highly recommend Waterdrop Reverse Osmosis System!
the filter is great but the customer service is unmatched! the LED light stopped working so I reached out with a question about figuring out how to get it turned back on. I got a quick response from customer service (Harper W) who wrote me back with a detailed explanation on how to troubleshoot the problem. I wasn't able to get it to work and she offered to send me the replacement part free of charge! I had already been really happy with the product and wouldn't have minded paying for the new part I just wanted to make sure it wasn't user error on my part. I very rarely write reviews but the service was above and beyond. Highly recommend it to anyone looking for a high quality product
We have been using water filtration system for over 16 years. We decided to switch over to the Waterdrop system and we are completely happy with the unit and performance. We get consistent and direct water without having to wait for the filtered water to gather like most other system I have been used to. The unit is simple to install and use. It took me about 10 minutes to install the unit. What I love about this product is that it provides great taste and they offer unheard of superb customer service. I had an issue with a pump noise and their exceptional support team took me through every step of the way and even replaced with a brand new unit just to make sure I was completely satisfied. I would like to give a big thanks to Harper and Jessica for their exceptional customer service. I highly recommend this product to anyone thinking about a water filtration system for their home or business.