Shipping policy

Shipping rates and delivery estimates

Shipping Method	Estimated Delivery Time	Costs
Economy Shipping	4-10 Business Days	Free
Standard Shipping	3-6 Business Days	C$5.99

* Shipping charges for your order will be calculated and displayed at checkout.

* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping addresses, weekends/holidays, etc.

Handling Time:

We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.

Track your order

Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available on your "Order Details" page.

Shipping areas

The products can be delivered to most areas in Canada except regions where zip codes start with X or Y.

International shipping

We are sorry that the international shipping service is not supported for the time being.

Shipping Carriers

We work with Canada Post, FedEx and UPS to make sure your order will arrive on time.

Note: We don't accept requests to specify a certain carrier to deliver the package.

Shipping origin

The package will be shipped from one of our Canada warehouses closest to your location.

* If you have any questions, you can contact our customer via LiveChat or email to service@waterdropfilter.com, we will reply to you as soon as possible!