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Waterdrop 20-Cup Water Filter Dispenser with Bamboo Stand 7024（New Product-Kun）
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Shipping policy

Shipping rates and delivery estimates


Shipping Method

Estimated Delivery Time

Costs

Economy Shipping

4-10 Business Days

Free

Standard Shipping

3-6 Business Days

C$5.99

* Shipping charges for your order will be calculated and displayed at checkout.

* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping addresses, weekends/holidays, etc.


Handling Time:

We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.


Track your order

Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available on your "Order Details" page.


Shipping areas

The products can be delivered to most areas in Canada except regions where zip codes start with X or Y.


International shipping

We are sorry that the international shipping service is not supported for the time being.


Shipping Carriers

We work with Canada Post, FedEx and UPS to make sure your order will arrive on time.

Note: We don't accept requests to specify a certain carrier to deliver the package.


Shipping origin

The package will be shipped from one of our Canada warehouses closest to your location.

* If you have any questions, you can contact our customer via LiveChat or email to service@waterdropfilter.com, we will reply to you as soon as possible!

30-Day Return ×
No Worries Guarantee

Thanks for shopping at Waterdrop. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.


Cancellation


If you wish to cancel an order, please contact our customer service team


If you contact us within 24 hours of purchase:


We can cancel the order for you at no additional cost. The cancellation may take up to 3 days, thank you for your patience and understanding.


If the package is already shipped, we will issue a prepaid label and return your payment AFTER we have received the package from you.


If you contact us after 24 hours of purchase:


You need to bear the return fee if the package is already shipped (depends on our system, not the order status).


The product has to be damage-free, packed in the packaging we sent to you, and with the original receipt of the purchase.


We will return your payment AFTER we have received the package from you.


There are times when we may not have the product(s) that you choose in stock or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you do not have to worry unnecessarily about your order.


Return Policy


We accept return reasons including Defective, no longer needed, change your mind, not as described, etc.


If you want to return the item without any quality issue, you need to bear the return fee yourself and pay 20% of the original order as a restocking fee. We will cover the return postage for return requests regarding the quality issue.


Once you received a damaged / incorrect item and you want to file a claim, please email service@waterdropfilter.com together with your order information and the picture of the damaged / incorrect product. We are eager to help.


If you would like to return a product, please contact the customer service team BEFORE return a product, we will reply to you with return tips within 24 hours.


Note: Please do not return the package to the sender’s address without getting confirmation from our customer service team.


How to contact:


Email: service@waterdropfilter.com


Return Window


We offer a 30-day return guarantee. Warranty will begin from the date the product is received. If a product grows defective during the warranty period due to a quality issue rather than your own breakage or misuse, we can accept a return, provide free repair service, or issue a new replacement.


Refund Policy


After receiving your request or your packages, it may take up 1-3 business days to refund your money. (Unfortunately, due to current situations and the COVID-19, your refund may require an additional 1-2 days to process. Thank you for your patience and understanding.)

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Waterdrop 20-Cup Water Filter Dispenser with Bamboo Stand 7024（New Product-Kun）

  • Waterdrop
$81.00
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TrustScore 4.6
1530 reviews
4.7 Rating
1532 Reviews

Key Feature

Waterdrop 20-Cup Water Filter Dispenser with Bamboo Stand 7024（New Product-Kun）

$81.00
Sticky Image

Waterdrop 20-Cup Water Filter Dispenser with Bamboo Stand 7024（New Product-Kun）

$81.00 
Filter capacity
200 gallons
Weight
4.41 lbs (2kg)
Size
13.39 x 11.42 x 9.84 inches
Flow rate
0.2-0.5 gpm/ 0.8-2 lpm
Temperature
41-100℉/ 5-38℃
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Show More Information

We all want to live healthy and happily, and one way to achieve this is to drink water regularly. Drinking water is important but drinking pure, great-tasting water is more important. You could argue about buying plastic bottles of water, but it is not exactly the best way to cultivate a healthy water habit. This is why most homes and offices are adopting water dispensers.
The reason for the increasing acceptance of water dispensers among people is not farfetched. It is easily one of the most efficient methods to get constant access to pure. Likewise, it offers important environmental and health benefits to everyone, including the use of fewer plastic bottles.
Are you interested in making the switch to a water purifier dispenser? Here are a few important things you should consider. The first is your demand for clean water. Are you getting a dispenser for home or office use? Is it for personal use? Your answers to these questions matter a lot. For instance, Waterdrop offers a water dispenser with a 20-cup capacity, suitable for both home and office use.
You should also consider the safety and health features you want from your dispenser water machine. The right water dispenser with filter must have all the necessary components to provide you with pure and healthy water. Start by checking the materials used in manufacturing the water dispenser. For instance, Waterdrop adopts BPA-free and lead-free materials in manufacturing their dispenser to ensure there is a zero chance of second contamination.
You should also consider the durability of your water dispenser filter system. You do not want a dispenser model that tips over easily with accidental contact. Fortunately, the Waterdrop water purifier dispenser comes with four anti-slip protector pads for additional rigidity and stability.

What substances does Waterdrop water filter dispenser reduce ?

The filter is NSF 42 certified to reduce chlorine, taste, and odor. The advanced multi-stage filtration process you get from this water dispenser filter ensures impurities like heavy metals, chemical substances, lead, chlorine, rust, and sand are completely reduced from your drinking water. There is also a coconut granular activated, ion-exchange resin and innovative carbon fiber that helps to get rid of offensive or sour taste in the purified water.

How do I prepare and change the filter in my Waterdrop dispenser filtration system ?

The replacement is easy and hassle-free. It requires no tools to install.
Step 1. Wash your hands first. The water purifier dispenser, lid, and reservoir should be hand-washed with a mild detergent.
Step 2. Install the tap spout.
Insert the tap spout into the tank. Keep the tap spout upright and fix it by rotating it clockwise.
Step 3. Put the plank on the counter dispenser stand and ensure that it is placed firmly. Tear off the interleaving paper and paste the protector pad at the base of the dispenser stand.
Step 4. Take out the filter from the package. Please soak it in cold tap water for 10 minutes. This removes the bubble and activates the filter for use, ultimately giving you the best filtration performance. Then wash the dispenser thoroughly by hand only.
Step 5. Fill the reservoir with cold tap water. Discard the first two tanks of filtered water. Congratulations! Your Waterdrop dispenser filtration system is ready to use.

How often should I change my dispenser water filter ?

It is recommended to change the water dispenser filter every 2 months or after 200 gallons of filtered water. We base this recommendation on the usage and local water quality – both factors determine the cartridge lifespan.

How do I know when it’s time to replace the water filter ?

If you notice that the water flow has reduced or sediments and rust are presented in water, you need to change the water dispenser filter cartridge. It doesn’t matter if you have not used the filter for two months; switching to a new filter will ensure you get maximum contaminant removal capability.

Does Waterdrop water filter dispenser fit a large family ?

The inbuilt tank of this water purifier dispenser can accommodate up to 20 cups of filtered water, therefore, it is very ideal for households with a higher demand for drinking water. This dispenser filtration system also has a higher volume and an easy-to-use spigot, making it more suitable for a large family.

Is the countertop water dispenser safe ?

The dispenser water machine build materials are all lead-free and BPA-free. So, your filtered water is safe from possible contamination by harmful materials.

What are the black specks in the reservoir of my water filter dispenser ?

First of, there is nothing to worry about. These specks are from the activated carbon used in the filter. Since the granulated activated carbon is made of coconut shells of natural variations in quality, it is possible to experience a partial abrasion of parts of the carbon into the reservoir. This is a situation that applies to all natural products. However, you can eliminate carbon dust by ensuring that your cartridge is properly prepared in line with the instructions in the product manual.

How do I clean my Waterdrop water filter dispenser ?

The dispenser, lid, and reservoir should be hand-washed with a mild detergent. Do not put any of the parts in a dishwasher or use abrasive cleaners. Rinse thoroughly with water after washing.
Note: Dry the lid with a towel after cleaning to prevent it from deforming.

Why is the TDS value unchanged before and after filtration ?

The TDS level does not fully indicate the quality of the water. It is improper to use TDS to measure the quality of the water filtered by this product. Only the reverse osmosis water filtration system can effectively lower TDS.
*TDS refers to Total Dissolved Solids, including all minerals, such as sodium, calcium, magnesium, etc.
Superior
High-standard drinking water
Waterdrop water filter dispenser is tested and certified by NSF International against NSF/ANSI 42 and 372 for chlorine reduction and lead-free materials respectively.
*NSF International is recognized as a reliable certification and testing organization when it comes to products associated with water quality.
Efficient
Multi-stage filtration offers premium performance
Large surface area of the activated carbon absorbs various impurities.
Dual non-woven fabric features tight construction to reduce large particles.
Ion-exchange resin softens water to improve the taste.
Activated carbon fiber (ACF) adsorbs chlorine and odor.
Sustainable
Reduce plastic waste
Disposable bottles take hundreds of years to decompose. Waterdrop 200-gallon capacity dispenser water filters help to reduce plastic waste.
Leak-free
Well-sealed design
The tap spout is designed to ensure great integration with the water purifier dispenser without any crannies. This design prevents any form of leakage or flooding of your countertop by the dispenser water filter due to crannies.
Sealed
Perfect fit ensuring zero leakage
There is a sealing ring on the dispenser water filter cartridge, offering a well-sealed container, making sure the tap water does not find its way back into the filtered water.
*Some of the reviews are synchronized from Amazon.com/ WaterdropDirect Store
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