Promotional Period
The Waterdrop Black Friday Encore promotion will begin at 12:00 AM PDT on Dec 2, 2025, and ends at 11:59 PM PDT on Dec 14, 2025.
Eligibility
This promotion is available to all Canada residents with a valid shipping address in the continental Canada who are 18 years or older as of Dec 2, 2025 (hereinafter referred to as "Participants").
1. Coupon Terms
-Only one coupon can be applied per order.
-Extra discount codes from events (e.g., Spin the Wheel) can be used on all products but cannot be combined with exclusive discounts.
-Customers may choose to apply for a coupon, purchase-related discounts, or other available offers. Note that purchase-related discounts will be void if another discount is applied at checkout.
-Coupons are valid only for Canada customers.
2. Price Match Policy
At Waterdrop, we highly value our customers' shopping experience. That's why we offer a 30-day price match guarantee. If you happen to notice a price reduction on the item you purchased at Waterdrop within 30 days of your purchase, you are eligible to claim a price-match refund. To request a refund, please contact us at email. We are here to assist you promptly.
3. Refund policy
-You are eligible to return any item(s) within 30 days of receipt.
-All returned items must be disassembled and repackaged as they were originally received.
-The 30-day risk-free return policy applies to all item(s).
-No restocking fee will be charged, but customers are responsible for the return shipping cost. We will cover the return postage expenses in the case of any return requests related to a quality issue.
-Please note that the 30-day risk-free return policy is only valid for orders within the continental United Kingdom. For details, you can learn about our service policy.
4. General Terms
If you encounter any issues during the promotional period, please contact us at email for assistance.
Waterdrop reserves the right to modify or cancel the promotion at any time, as permitted by applicable law. We also reserve the right to exclude any customer from the promotion in cases of fraud or abuse.
Participants agree to be bound by these terms and understand that Waterdrop’s decisions are final and binding. No correspondence or appeals regarding the promotion will be entertained. Waterdrop reserves the right to make final interpretations regarding this promotion.
During the promotion, all orders must comply with Waterdrop's purchase agreement and return policy.
This promotion is not available for wholesale or distributor orders.
Unauthorized or fraudulent activities will result in disqualification from the promotion.
Participants must comply with all applicable laws and regulations.
Waterdrop reserves the right to modify, suspend, or terminate the promotion at any time. Any updates will be announced on Waterdrop's official website.
Waterdrop is not responsible for delays caused by reasons beyond its control, including, but not limited to, network transmission failures.
Waterdrop is not liable for any direct or indirect losses or damages incurred by either party (including participants) due to actions or negligence related to the promotion.
Participants agree to release Waterdrop from any claims, including those arising from breach of contract, tort, negligence, or other legal or equitable causes related to participation in the promotion.
5. Timer Game Terms
-Gift Card Expiration
All issued gift cards are valid for 1 month only and will expire after this period.
-Cheating Behavior Clause
Any detected cheating behavior will result in the cancellation of the associated gift card and order, with no rewards being issued.
Examples of cheating behavior include but are not limited to: creating multiple accounts using different email addresses, using automated scripts or bots to participate, or providing false or misleading information during registration.
-Reward Limitation per Round
Each user can receive a maximum of one gift card reward per round.
-Malicious Reward Stacking
Any user found engaging in malicious reward stacking (e.g., using multiple accounts or other methods to repeatedly claim rewards) will have their related orders and gift cards canceled.
-Consequences of Reward Cancellation
Any rewards or gift cards obtained through cheating behavior will be revoked, with no alternative rewards or compensation provided.
-Final Interpretation Rights
Waterdrop reserves the right to update or modify these terms at any time. The final interpretation rights belong to Waterdrop. By participating in the game, you agree to abide by all rules.