Waterdrop 20-Cup Water Filter Dispenser with Bamboo Stand  7024(New Product-Kun)
Waterdrop 20-Cup Water Filter Dispenser with Bamboo Stand  7024(New Product-Kun)
Waterdrop 20-Cup Water Filter Dispenser with Bamboo Stand  7024(New Product-Kun)
Waterdrop 20-Cup Water Filter Dispenser with Bamboo Stand  7024(New Product-Kun)

Waterdrop 20-Cup Water Filter Dispenser with Bamboo Stand 7024(New Product-Kun)

Waterdrop
Regular price $81.00
Sale price $81.00 Regular price

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Shipping rates and delivery estimates


Shipping Method

Estimated Delivery Time

Costs

Economy Shipping

4-10 Business Days

Free

Standard Shipping

3-6 Business Days

$5.99(Free on order over $200)

Express Shipping

2-5 Business Days

$12.99


* Shipping charges for your order will be calculated and displayed at checkout.

* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping address, weekends/holidays, etc.


Handling Time:

We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.


Track your order

Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available in your "Order Details" page.


Shipping areas

The products can be delivered to the most of states in United States except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.


International shipping

We are sorry that the international shipping service is not supported for the time being.


Shipping Carriers

We work with 4 carriers to make sure your order will arrive on time: UPS, USPS, FedEx and Amazon Logistics US.


Delivery Time Exceeded

Shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@waterdropfilter.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Note: We don't accept requests to specify a certain carrier to deliver the package.


Shipping origin

The package will be shipped from one of our US warehouses closest to your location.

* If you have any questions, you can contact our customer via LiveChat or email to service@waterdropfilter.com, we will reply to you as soon as possible!


Sales Tax

The sales tax will be collected in accordance with U.S. tax laws. Customers whose delivery address within the following states will be charged a certain tax at checkout, and the tax rate is determined by the local government. (AZ, CA, CO, FL, GA, IL, IN, KY, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, TX, UT, VA, WA, WI) All taxes collected will be reported and filed to the IRS on time.

30-Day Return ×
No Worries Guarantee

Thank you for shopping at Waterdrop. We appreciate your decision to purchase our products and aim to ensure a rewarding experience throughout your exploration, evaluation, and purchase process.


Order Cancellations:


If you wish to cancel an order, please contact our customer service team.


1. If you contact us within 24 hours of purchase:


Since most orders ship the same day, kindly email us at contact service@waterdropfilter.com or call us at (888)-352-3558 within 24 hours of placing the order. There will be no cancellation fees for standard items canceled before shipment. If the package has already been shipped, we will provide a prepaid label for return, and once we receive the package from you, we will issue a refund.


2. If you contact us after 24 hours of purchase:


  • In such cases, you will need to bear the shipping fee if the package is already shipped (subject to our system status, not the order status).
  • The product must be damage-free, packed in the original packaging we sent to you, and returned with the original receipt of purchase.
  • We will process your refund after receiving the package.

30-day Risk-free Return Policy:


  • You are eligible to return any item* within 30 days of receipt.
  • All returned items must be disassembled and repackaged as they were originally received.
  • The 30-day risk-free return policy applies to all item*.
  • No restocking fee will be charged, but customers are responsible for the return shipping cost.
  • Please note that the 30-day risk-free return policy is only valid for orders* within the continental United States.

Return after 30 Days of Receipt:


  • You may still return any item after 30 days of receipt.
  • In this case, customers are responsible for the return shipping cost. The total cost of shipping will be deducted from your refund.
  • All returned items must be disassembled and repackaged as they were originally received.
  • A 10% restocking fee will be applied for all returned products.

1-year Warranty:


Enjoy peace of mind and confidence in your purchase with our 1-year warranty, backed by lifetime technical support.


If you receive a damaged item and wish to file a claim, please email service@waterdropfilter.com with your order information and a picture of the damaged or incorrect product. We are eager to assist you.


For products that become defective during the warranty period due to a quality issue, rather than your own breakage or misuse, we can accept a free return, provide free repair service, or issue a new replacement.


Exchange Policy:


1. Defective Products:


If you receive a product with quality issues or damages, please contact our customer service team within 30 days of receipt. We will provide you with a free exchange service. Please provide order information and photos of the damaged product when contacting our customer service team for better assistance.


2. Non-Quality Issues:


If you wish to exchange a product for non-quality-related reasons, please note the following:


  • The product must be within 30 days of purchase and unused.
  • The product must be returned in its original packaging, along with the original purchase receipt.
  • You will be responsible for the re-shipping costs.
  • Please note that the exchange policy is only applicable to orders made on the official waterdropfilter.com.

How to Return a Product?


If you would like to return a product, please follow these guidelines:


Step 1: Contact our customer service team before returning a product. We will respond with return instructions within 24 hours.


How to contact us:

Email: service@waterdropfilter.com

Toll-free Tel: (888)-352-3558


Step 2: Prepare the package after receiving confirmation from the customer service team, and please note the following requirements:


  • Include the order number in the package. You can print out the order detail page or leave a note inside the package.
  • Ensure the package contains the original receipt of purchase.
  • Return the product in the original packaging we provided.
  • The product must be damage-free (this does not apply to defective products, as damage will void the refund).

Step 3: Contact our customer service and provide your return tracking number. We will track the package and process your refund within 5 working days after receiving and inspecting the package.


General Information for All Returns:


  • You are responsible for shipping the products to the return address provided.
  • Returned items will undergo inspection before issuing a refund.
  • Refunds will be processed within 5 working days after the item has been inspected, and it may take 4-7 days to be reflected in your credit card statement.
  • We highly recommend using a traceable and insurable shipping method for your return. We are not responsible for returns lost or damaged in transit, and you will need to file a shipping claim.
  • Please note that orders made via 3rd-party sellers, including Amazon, are not eligible for our return policy.
  • All returned items must be disassembled and repackaged as they were originally received. Items returned in a condition other than "like new" will be subject to a 10% restocking fee to cover repairs or part replacement. The restocking fee will be deducted from your refund.

Return Address:


Ecolife Technologies, Inc.

1951 S Lynx Pl,

Ontario, CA 91761

United States

Tel: 888-352-3558


Price Match Policy:


At Waterdrop, we highly value our customers' shopping experience. That's why we offer a 30-day price match guarantee. If you happen to notice a price reduction on the item you purchased at waterdropfilter.com within 30 days of your purchase, you are eligible to claim a price-match refund. To request a refund, please contact us at service@waterdropfilter.com. We are here to assist you promptly.


Note: This Waterdrop price-change refund policy only applies to items shipped and sold by waterdropfilter.com. If you're buying from a different vendor, you'll need to contact that seller if the price drops.

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Waterdrop 20-Cup Water Filter Dispenser with Bamboo Stand 7024(New Product-Kun)

Regular price $81.00
Sale price $81.00 Regular price

Waterdrop 20-Cup Water Filter Dispenser with Bamboo Stand 7024(New Product-Kun)

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Waterdrop 20-Cup Water Filter Dispenser with Bamboo Stand 7024(New Product-Kun)

Filter capacity
200 gallons
Weight
4.41 lbs (2kg)
Size
13.39 x 11.42 x 9.84 inches
Flow rate
0.2-0.5 gpm/ 0.8-2 lpm
Temperature
41-100℉/ 5-38℃
We all want to live healthy and happily, and one way to achieve this is to drink water regularly. Drinking water is important but drinking pure, great-tasting water is more important. You could argue about buying plastic bottles of water, but it is not exactly the best way to cultivate a healthy water habit. This is why most homes and offices are adopting water dispensers.
The reason for the increasing acceptance of water dispensers among people is not farfetched. It is easily one of the most efficient methods to get constant access to pure. Likewise, it offers important environmental and health benefits to everyone, including the use of fewer plastic bottles.
Are you interested in making the switch to a water purifier dispenser? Here are a few important things you should consider. The first is your demand for clean water. Are you getting a dispenser for home or office use? Is it for personal use? Your answers to these questions matter a lot. For instance, Waterdrop offers a water dispenser with a 20-cup capacity, suitable for both home and office use.
You should also consider the safety and health features you want from your dispenser water machine. The right water dispenser with filter must have all the necessary components to provide you with pure and healthy water. Start by checking the materials used in manufacturing the water dispenser. For instance, Waterdrop adopts BPA-free and lead-free materials in manufacturing their dispenser to ensure there is a zero chance of second contamination.
You should also consider the durability of your water dispenser filter system. You do not want a dispenser model that tips over easily with accidental contact. Fortunately, the Waterdrop water purifier dispenser comes with four anti-slip protector pads for additional rigidity and stability.

What substances does Waterdrop water filter dispenser reduce ?

The filter is NSF 42 certified to reduce chlorine, taste, and odor. The advanced multi-stage filtration process you get from this water dispenser filter ensures impurities like heavy metals, chemical substances, lead, chlorine, rust, and sand are completely reduced from your drinking water. There is also a coconut granular activated, ion-exchange resin and innovative carbon fiber that helps to get rid of offensive or sour taste in the purified water.

How do I prepare and change the filter in my Waterdrop dispenser filtration system ?

The replacement is easy and hassle-free. It requires no tools to install.
Step 1. Wash your hands first. The water purifier dispenser, lid, and reservoir should be hand-washed with a mild detergent.
Step 2. Install the tap spout.
Insert the tap spout into the tank. Keep the tap spout upright and fix it by rotating it clockwise.
Step 3. Put the plank on the counter dispenser stand and ensure that it is placed firmly. Tear off the interleaving paper and paste the protector pad at the base of the dispenser stand.
Step 4. Take out the filter from the package. Please soak it in cold tap water for 10 minutes. This removes the bubble and activates the filter for use, ultimately giving you the best filtration performance. Then wash the dispenser thoroughly by hand only.
Step 5. Fill the reservoir with cold tap water. Discard the first two tanks of filtered water. Congratulations! Your Waterdrop dispenser filtration system is ready to use.

How often should I change my dispenser water filter ?

It is recommended to change the water dispenser filter every 2 months or after 200 gallons of filtered water. We base this recommendation on the usage and local water quality – both factors determine the cartridge lifespan.

How do I know when it’s time to replace the water filter ?

If you notice that the water flow has reduced or sediments and rust are presented in water, you need to change the water dispenser filter cartridge. It doesn’t matter if you have not used the filter for two months; switching to a new filter will ensure you get maximum contaminant removal capability.

Does Waterdrop water filter dispenser fit a large family ?

The inbuilt tank of this water purifier dispenser can accommodate up to 20 cups of filtered water, therefore, it is very ideal for households with a higher demand for drinking water. This dispenser filtration system also has a higher volume and an easy-to-use spigot, making it more suitable for a large family.

Is the countertop water dispenser safe ?

The dispenser water machine build materials are all lead-free and BPA-free. So, your filtered water is safe from possible contamination by harmful materials.

What are the black specks in the reservoir of my water filter dispenser ?

First of, there is nothing to worry about. These specks are from the activated carbon used in the filter. Since the granulated activated carbon is made of coconut shells of natural variations in quality, it is possible to experience a partial abrasion of parts of the carbon into the reservoir. This is a situation that applies to all natural products. However, you can eliminate carbon dust by ensuring that your cartridge is properly prepared in line with the instructions in the product manual.

How do I clean my Waterdrop water filter dispenser ?

The dispenser, lid, and reservoir should be hand-washed with a mild detergent. Do not put any of the parts in a dishwasher or use abrasive cleaners. Rinse thoroughly with water after washing.
Note: Dry the lid with a towel after cleaning to prevent it from deforming.

Why is the TDS value unchanged before and after filtration ?

The TDS level does not fully indicate the quality of the water. It is improper to use TDS to measure the quality of the water filtered by this product. Only the reverse osmosis water filtration system can effectively lower TDS.
*TDS refers to Total Dissolved Solids, including all minerals, such as sodium, calcium, magnesium, etc.
Superior
High-standard drinking water
Waterdrop water filter dispenser is tested and certified by NSF International against NSF/ANSI 42 and 372 for chlorine reduction and lead-free materials respectively.
*NSF International is recognized as a reliable certification and testing organization when it comes to products associated with water quality.
Efficient
Multi-stage filtration offers premium performance
Large surface area of the activated carbon absorbs various impurities.
Dual non-woven fabric features tight construction to reduce large particles.
Ion-exchange resin softens water to improve the taste.
Activated carbon fiber (ACF) adsorbs chlorine and odor.
Sustainable
Reduce plastic waste
Disposable bottles take hundreds of years to decompose. Waterdrop 200-gallon capacity dispenser water filters help to reduce plastic waste.
Leak-free
Well-sealed design
The tap spout is designed to ensure great integration with the water purifier dispenser without any crannies. This design prevents any form of leakage or flooding of your countertop by the dispenser water filter due to crannies.
Sealed
Perfect fit ensuring zero leakage
There is a sealing ring on the dispenser water filter cartridge, offering a well-sealed container, making sure the tap water does not find its way back into the filtered water.